The Internet was once just a simple communication tool that has enabled people from all over the world to connect with each other easily. In recent years, however, more and more companies and individuals are using online services for business. You can now find a job or hire a new employee online, and you can buy or sell wares through secure websites as well. In addition to all these, people have also turned to the Internet to share or find information about products or companies through product review sites, forums, social networking channels, or personal blogs and websites.
Online reviews are a great way for corporate entities to get free publicity. However, there is no way to guarantee that customers will give you good reviews; every so often a disgruntled consumer is bound to write a negative review about you. What’s even more alarming about online reviews is that they can be done anonymously; as such, desperate competitors and other malicious individuals can write scathingly bad comments about a company or a person – and worse, these reviews may not necessarily be true.
As such, companies and people who are not vigilant may suffer attacks on their reputation; in some cases, the damage can be so bad that it can force them out of business. However, affected groups need not feel hopeless because there are several ways to fix online reputation that has been damaged by negative reviews.
One of the most effective ways to do so is to keep negative information out of sight of Internet users. This can be done via search engine optimization or SEO. SEO, simply put, is a technique that helps optimize search keywords to show your preferred results. In reputation management, this means that positive information will show up on search results pages when people search for a certain term.
Keyword selection and link building are important aspects of SEO. It’s important to determine the keywords that lead to negative reviews so that you can focus your campaign on these. Link building, on the other hand, can be done through a variety of methods, such as article marketing, press releases and videos. Articles help provide backlinks that can boost a company’s own website in the search results and they can also serve as a source of positive information about the company themselves. The best articles for reputation management include useful items, such as instructional guides and how-tos, as well as genuine reviews from users.
Videos and press releases, on the other hand, are also very good sources of backlinks. They have massive potential for viral marketing and are almost always given high rankings in search results. Valuable and truly informational materials, such as relevant articles, news and videos, are a sure-fire way to dominate search pages and push negative reviews out of view.